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Business Officer at Nextpayday

Nextpayday is recruiting Candidates for the position of Business Officer and Customer Support Officers. Apply now if you are qualified.

Business Officers at Next PayDay

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Company: NextPayDay

Location: Nigeria

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State: Cross River Jobs

Job type: Full-Time

Job category: Sales/Marketing Jobs in Nigeria

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Job Description

NextPayDay is a fintech lender powering access to quick loans and rewarding investments on our unique co-lend model.

We are recruiting to fill the position below:

Job Title: Business Officer

Location: Calabar, Cross River
Employment Type: Full-time

Job Description

  • Business Officers are expected to perform the following key tasks:
  • Loan marketing and referrals : manage loan origination from validly employed Nigerians
  • Investment drive
  • Market penetration: acquire  new businesses  and generate new products that will enable nextpayday deepen her market base.

Qualifications

  • OND or its equivalent
  • Ability to meet sales target
  • Solid written and verbal communication skills
  • Ability to travel in order to see clients, explore new markets and attend conventions
  • Excellent eye for detail.

Customer Support Officers at NextPayDay

Company: NextPayDay

Location: Nigeria

State: Rivers Jobs

Job type: Full-Time

Job category: Customer Service Jobs in Nigeria

Job Description

NextPayDay is a fintech lender powering access to quick loans and rewarding investments on our unique co-lend model.

We are recruiting to fill the position below:

Job Title: Customer Support Officers

Location: Port Harcourt, Rivers
Job Type: Full-time

Job Description

  • A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
  • The best CSRs are genuinely excited to help customers.
  • They’re patient, empathetic, and passionately communicative.
  • They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
  • Customer feedback is priceless, and if this job brief describes you, then you are who we need.
  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
LATEST SCHOLARSHIP POSTS:  Treasury Manager at Sundry Foods Limited

Responsibilities

  • Manage large amounts of incoming phone calls
  • Converting interactions on social media to leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Manage Social Media Interactions with team members(LinkedIn, Twitter, Facebook, Instagram, WhatsApp)
  • Brainstorm with teammates to develop content for our social media

Qualifications

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Social Media management skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Content creation and graphic design skills are a plus

Application Closing Date
Not Specified.

Method of Application

Submit your CV and Application on Company Website : Click Here

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