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Interswitch Group Available recruitments 2021 (3 Positions)

Interswitch Group is recruitment suitable candidates in the ongoing exercise. Here are the available job vacancies for interested candidates.

Interswitch Group Available Jobs

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.

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We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent.

Below are the trending Jobs available at the Interswitch Group for all interested candidates and individuals.

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1. Compliance Officer

Location: Lagos

Deadline: 17/5/2021

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2. Customer Success Executive

Location: Lagos

Deadline: 14/5/2021

3. Service Operations Executive

Location: Lagos

Deadline: 13/5/2021

1. Compliance Officer at Interswitch Group

Interswitch Group is recruiting suitable candidates to fill in the position of a Compliance Officer.

We are recruiting to fill the position below:

Job Title: Compliance Officer

Organization: Interswitch Group

Job Identification: Full-time

Location: Lagos

Job Profile

  • Develop, update and maintain Compliance Rule Book Assist in compliance measures and determine appropriate remedial action plans (including, where necessary, timeframes and responsibilities).

Job Responsibilities

  • Provide support and advice on compliance issues eg new business, new products, new regulatory initiatives
  • Provide guidance on compliance requirements
  • Monitor activities within the Business units and investigate potential problem areas
  • Assist the Business units with resolution of compliance audit issues
  • Conduct monitoring exercises in Business and Support units
  • Assist as and when required, in the development, drafting and updating of procedures/processes/policies and related training programmes/manuals and the delivery of training that is tailored to the Business and Support unit needs
  • Monitor effectively the level of compliance with policies such as Conflict of Interest Policy, Gift and Entertainment Policy, Whistle-blower Policy, Code of Conduct, etc
  • Develop and drive Interswitch’s KYC/Customer Due Diligence program Keep abreast with Interswitch AML operations, standards and controls
  • Develop monthly, quarterly, and ad-hoc compliance reports.
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Job Requirements

  • B.Sc in any discipline
  • Minimum of 2 years compliance experience in a Financial or Payment industry
  • Professional qualification like ACAMS or DCP.

Job Information

Status: Open

Job type: Full Time

Years of experience: 4

Salary: ₦100000 – ₦300000 /Per Month

Expire in: 6 days

2. Customer Success Executive at Interswitch Group

Interswitch Group is recruiting suitable candidates to fill in the position of a Customer Success Executive.

We are recruiting to fill the position below:

Job Title: Customer Success Executive

Organization: Interswitch Group

Job Identification: Full-time

Location: Lagos

Job Profile

  • The Customer success executive role is responsible for promoting the values of the department in. Your commitment to the job description including living the company’s core values.

Job Responsibilities

  • Handle complaints, provide appropriate solutions and alternatives within the SLA and follow up to ensure resolution
  • Resolve 90% of all product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution via email, customer service portal, social media and other non-voice channels
  • Ability to understand the customer’s request and provide accurate, valid and complete information by using the right methods/tools to achieve a satisfying outcome to the customer.

Job Requirements

  • A tertiary qualification (related to Information Technology) and/ or equivalent experience
  • ITIL V3 Foundations Certification (achieved)
  • Other qualifications not mandatory but recognized
  • 1-3 years’ experience in customer service delivery within a technology environment, ideally a service desk or trouble-shooter role
  • Proven customer support experience and track record of over-achieving quota.
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Job Information

Status: Open

Job type: Full Time

Years of experience: 4

Salary: ₦100000 – ₦300000 /Per Month

Expire in: 3 days

3. Service Operations Executive at Interswitch Group

Interswitch Group is recruiting suitable candidates to fill in the position of a Service Operations Executive.

We are recruiting to fill the position below:

Job Title: Service Operations Executive

Organization: Interswitch Group

Job Identification: Full-time

Location: Lagos

Job Profile

  • To carry out accurate and timely delivery of routine operations services with regards to operations of products and services offered on the Interswitch Network.

Job Responsibilities

  • Switched transactions settlement
  • Processed transactions billing
  • Services/Network billing
  • Settlement Adjustment
  • Settlement Presentment
  • Exception Investigation and resolution/escalation.

Job Requirements

  • BSc / BEng
  • 0-2 years work experience
  • Relevant experience in EFT and/or Accounting systems principles is an advantage.

Job Information

Status: Open

Job type: Full Time

Years of experience: 1

Salary: ₦50000 – ₦150000 /Per Month

Expire in: 2 days

About Company

Interswitch Group

Click here to Apply:  www.interswitchgroup.com

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